Service
Contact
- Sales Manager：
136 9193 8340 Regional Managers (Southwest, South , East)
133 1685 3282 Regional Manager (Central China)
153 3876 1408 Regional Manager (Northwest)
134 1062 9251 Regional Manager (North China, Northeast)
- OEM：
134 1062 9251 Regional Manager
About after-sales and installation issues
Time:2019-01-26 Clicks:
2096
How do we get technical support for our products?
A: Our products provide free technical support for life. Any technical problems related to the products can be feedback with the sales staff. We will serve you within 24 hours.Can the product be installed outdoors?
A: In addition to Mars, our Explorer series are not waterproof. If you want to install outdoors, please make waterproof measures and humidity of the working environment; please check the IP rating and working environment requirements of each controller.
What size/type of cable do you need to connect the input and output terminals?
A: Please refer to the wire and circuit breaker specifications in the product manual.
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